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Terms of Service

1. Acceptance of Terms

By accessing and using the services of Visionary Travel Key, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Service Description

Visionary Travel Key provides premium travel planning and concierge services including but not limited to:

• Custom travel itinerary planning
• Accommodation and transportation bookings
• Activity and experience reservations
• 24/7 travel support and assistance
• Corporate travel management

3. Booking and Payment Terms

All bookings require a deposit as specified in your travel proposal. Final payment is due according to the payment schedule provided. Cancellation policies vary by supplier and will be clearly communicated.

4. Client Responsibilities

Clients are responsible for:

• Providing accurate travel information and preferences
• Obtaining necessary travel documents (passports, visas, etc.)
• Purchasing appropriate travel insurance
• Following health and safety guidelines

5. Limitation of Liability

Visionary Travel Key acts as an intermediary between clients and travel suppliers. We are not liable for services provided by third-party suppliers or for events beyond our control.

6. Privacy and Data Protection

We respect your privacy and handle personal information in accordance with our Privacy Policy and applicable data protection laws.

7. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of modified terms.

Last updated: December 2024

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Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you:

• Create an account or request a consultation
• Book travel services through us
• Subscribe to our newsletter
• Contact us for support

How We Use Your Information

We use the information we collect to:

• Provide and improve our travel planning services
• Process bookings and payments
• Communicate with you about your travel arrangements
• Send you promotional materials (with your consent)
• Comply with legal obligations

Information Sharing

We may share your information with:

• Travel suppliers (hotels, airlines, tour operators) to fulfill your bookings
• Payment processors to process transactions
• Service providers who assist in our operations
• Law enforcement when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your information (subject to legal requirements)
• Object to or restrict certain processing
• Data portability

Contact Us

For privacy-related questions, contact us at: [email protected]

Last updated: December 2024

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Cookie Policy

What Are Cookies

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving site functionality.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this information to improve our website.

Marketing Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an advertisement.

Managing Cookies

You can control and manage cookies in various ways:

• Use our cookie consent tool to adjust your preferences
• Modify your browser settings to block or delete cookies
• Use browser plugins to manage cookies across websites

Third-Party Cookies

Some cookies on our site are set by third-party services. We have no control over these cookies and recommend reviewing the privacy policies of these third parties.

Updates to This Policy

We may update this Cookie Policy from time to time. We will notify you of any significant changes by posting the new policy on this page.

Last updated: December 2024

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GDPR Compliance

Our Commitment to Data Protection

Visionary Travel Key is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Legal Basis for Processing

We process your personal data based on:

• Contract Performance: To provide travel services you've requested
• Legitimate Interests: To improve our services and communicate about relevant offers
• Consent: For marketing communications and non-essential cookies
• Legal Obligation: To comply with legal and regulatory requirements

Your GDPR Rights

Under GDPR, you have the following rights:

• Right of Access: Request information about how we process your data
• Right of Rectification: Correct inaccurate personal data
• Right of Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for processing

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Travel booking records are typically retained for 7 years for tax and legal compliance purposes.

Data Transfers

When we transfer personal data outside the EEA, we ensure appropriate safeguards are in place through:

• Adequacy decisions by the European Commission
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

Data Protection Officer

For data protection inquiries, contact our Data Protection Officer at: [email protected]

Supervisory Authority

You have the right to lodge a complaint with your local supervisory authority if you believe we have not handled your personal data in accordance with GDPR.

Last updated: December 2024

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DMCA Policy

Digital Millennium Copyright Act Compliance

Visionary Travel Key respects the intellectual property rights of others and expects our users to do the same. This policy outlines our procedures for addressing claims of copyright infringement.

Reporting Copyright Infringement

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to have been infringed
• Identification of the allegedly infringing material and its location on our site
• Your contact information (address, phone number, email)
• A statement that you have a good faith belief that the use is not authorized
• A statement that the information is accurate and that you are authorized to act on behalf of the copyright owner

Designated DMCA Agent

Copyright Compliance Officer
Visionary Travel Key
1247 Park Avenue, Suite 402
New York, NY 10128, USA
Email: [email protected]

Counter-Notification

If you believe your content was removed by mistake or misidentification, you may submit a counter-notification containing:

• Your physical or electronic signature
• Identification of the removed material and its former location
• A statement under penalty of perjury that you have a good faith belief the material was removed by mistake
• Your name, address, phone number, and consent to federal court jurisdiction

Repeat Infringer Policy

We will terminate the accounts of users who are determined to be repeat infringers in appropriate circumstances.

Safe Harbor

We comply with the safe harbor provisions of the DMCA and will process valid takedown notices promptly.

Last updated: December 2024